Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Wonderful staff. Very attentive and explained everything to me in terms I could understand. Returned messages in a timely manner and made sure all my questions were answered.

- Jeff S.
Pittsburgh, PA | January 26, 2017

Fantastic as always!!! Reliable, honest, hard working! Scott is professional and knowledgeable!

- Toni R.
Meridian, CT | January 26, 2017

Scott Rodgers was the Best! Very personable and did the greatest job in the time he quoted to close on my 1st home! Colleen was a wonderful help with everything that was needed to get the paperwork done on time! I felt that they were able to get me pre-approved for a larger amount thus making my house search easier in the town that I live. Scott was with me the entire way!

- Amber B.
CT, CT | January 26, 2017

Being a first time home buyer, I had a lot of questions and hesitations. Scott walked me through and explained the options and made the process painless! Super helpful with answering questions and took time to explain the process (more than once)

- Lydia
Waterford, CT | January 26, 2017

Kim Ferraro went above and beyond to meet our needs. Colleen was extremely helpful and friendly. They were honest and although the rules were sometimes tedious, they didn't try to take short cuts or sneak to get the outcome they wanted. Everyone was friendly and professional. They also closed our loan quicker than originally expected. I am glad we chose Northern States Mortgage.

- Ben J.
Middlesex, CT | January 26, 2017

Scott and everyone at Northern States Mortgage made my entire home buying experience an extremely pleasant one. Scott was quick to return my phone calls and emails and always made me feel like a priority. He took care of everything and was always available to answer my questions and concerns. He went above and beyond and I would highly recommend him to anyone who is looking to buy a home.

- Clark T.
Pittsburgh, PA | December 15, 2016

We were so happy to work with Kim. She found us the best rate and made everything so easy. From start to finish, we knew what we needed to do and what our options were. Kim is very quick to respond to inquiries and her team was helpful.

- Tamara V.
Evans city, PA | December 15, 2016

Kim was extremely helpful with the purchase of my first mortgage. She patiently answered all of my questions and walked me through the lending process from pre-approval to finding me a unique program dealing with PMI to securing a great interest rate. Working with the team at Northern States Mortgage made for a successful transaction. Thanks!

- Ann W.
Ross Twp, PA | December 15, 2016

Kim was EXCELLENT to work with. My husband and I just purchased a new house from out of state. She made this a very smooth process. We closed on this house in under 30 days and had no issues anywhere. We kept waiting for an issue to pop up, but nothing ever did. This was all thanks to how on top of everything Kim was. We would gladly work with her again in the future. We cannot say enough great things about her.

- Pam L.
Slippery Rock, PA | October 12, 2016

Kim was fantastic, she responded to us promptly every time. Kim also made sure we had all info and documents we needed , so that were no surprises at the closing, she was great.

- Charles C.
Fairfield, CT | September 08, 2016

Kim and Colleen were wonderful to work with. They helped us buy our home and now refinance I will be a forever client!

- Eileen M.
Pittsburgh, PA | July 12, 2016

We dealt with both Scott and Colleen who were more than helpful with this entire process. They made sure to answer all my questions and made this process a whole lot easier.

- Danielle S.
Greenville, PA | July 12, 2016

Awesome customer service from Scott and Colleen. They handled everything and were a pleasure to work with. If I bought another house, I would Northern States again.

- Audrey B.
Waterford, CT | July 12, 2016

Kim was wonderful to work with. She answered my many questions, was timely in her responses, and provided helpful worksheets along the way. I would definitely recommend her to others!

- Tom E.
Cranberry, PA | July 10, 2016

Scott was a great person to process our mortgage. He was very timely in his responses and very reliable to get on the phone. Also, he was able to close our loan in under 30 days and get us our new house. Would highly recommend Scott to anyone who is looking to buy a new house.

- Gary Z
Middlesex, CT | May 27, 2016

Scott was a pleasure to work with, the entire process was quick and easy and for a first time home buyer I couldn't be more pleased with the way everything unfolded. I would/will recommend Scott to anyone needing the help from start to finish. Very helpful, quick responses and very knowledgeable. Great experience!

- Kathy D.
Cranberry, PA | May 17, 2016

"I worked with Scott and Colleen and they were both extremely helpful and pleasant to work with. They were always easy to get in touch with and made this a very overwhelming process manageable."

- Melissa D.
Edinburg, PA | February 09, 2016

"From the very start of the process I felt comfortable with Scott and Colleen. I am a direct man and Scott told me what I needed to do and it was done. I never felt out of the loop or worried. It was a great experience and I will be letting everyone know how good they are. Thank you so much Scott and Colleen you have helped make our dream a reality."

- Ryan Y.
Elwood City, PA | February 09, 2016

Kim Ferraro and Collen Rodgers were simply the best. They took a very stressful process for the average joe and made it extremely manageable. They both knocked it out of the park! It was a pleasure working with them and we would definitely not hesitate to refer them to our friends and family.

- Sam E.
Ellwood City, PA | January 11, 2016

This was actually my first deal with Northern States and I was very impressed.

- Eric Karmacy - Howard Hanna
New Castle, PA | January 11, 2016

Quick and easy. Always there to answer all of my questions.

- Mark J.
Waterbury, CT | January 11, 2016

The only way the process could have been easier was if Scott just gave us the money instead of finding us a lender.

- Tom M.
New Castle, PA | January 11, 2016

Scott and Colleen did a great job. Home buyer was purchasing didn't appraise and sellers came down to appraised value but lowered concession ,Scott moved buyer to new loan so that she could still purchase the home and it still closed on time , Great Job!!!!

- Laura Thompson - Coldwell Banker
Pittsburgh, PA | January 11, 2016

"Scott & Colleen Rodgers answered all of my questions with patience and helped me to better understand the whole process as I am a new home buyer."

- Robert W.
Pittsburgh, PA | October 13, 2015

"It was very efficient and pleasant. Working with the staff made the entire process easy and successful."

- Casey E.
Tolland, CT | October 13, 2015

"My experience with Northern States Mortgage was very good. They answered any questions and handled everything extremely well."

- Stacey H.
Ellwood City, PA | October 13, 2015

"Kim is a great representative to work with. She was always available outside normal hours and was very prompt in assisting. She got us a great rate and would highly recommend."

- Alan Troyan
Renfrew, PA | August 19, 2015

Scott was extremely responsive, even while on a family vacation out of state! He had no issues with being able to answer any questions that I had and was more than willing to explain anything that I wasn't quite understanding. His credentials alone are enough to make him stand out, but his personality and attentiveness are what really set him apart. Our closing was moved forward a week and Scott and his team were able to get all the required paperwork together in order to make it happen for us. I would highly recommend Scott's services to anyone looking for an easy home buying experience, especially first time home buyers, like myself!

- Andrea
Butler, PA | August 18, 2015

Kim was such a pleasure to work with. Being first time home buyers, she made process extremely easy and enjoyable. We look forward to working with Kim again in the future. I would highly recommend Kim.

- B. Rauch
Bloomfield, CT | July 14, 2015

My wife I couldn't of been happier any happier with Kim and Colleen. They made us feel very comfortable throughout the process. They were personable, easy to get a hold of, and very responsive. I would recommend them to anyone who may be in need of a mortgage.

- Mark N.
Middlebury, CT | May 12, 2015

My wife I couldn't of been happier any happier with Kim and Colleen. They made us feel very comfortable throughout the process. They were personable, easy to get a hold of, and very responsive. I would recommend them to anyone who may be in need of a mortgage.

- Elizabeth Faustino - Weichert Realtors - Briotti Group
Waterbury , CT | May 12, 2015

I recently had a bad experience while trying to get approved for a mortgage. I have a friend that gave me Scott's information. I'm so glad he did! I called and spoke with Scott, he took care of each of my concerns and gave me realistic expectations of what was to happen. I want to be very clear, he was excellent in each set of the entire process. He answered all of my questions and explained them until I was comfortable/understood what needed to be done etc...My wife and I are 100% happy with our experience. Thank you Scott!

- Stephen
Butler, PA | May 01, 2015

Easy! Very informative friendly and knowledgeable. They made my process enjoyable and i would use them again and again.

- Tom S.
-, PA | January 19, 2015

I was very confident in your staffs abilities and their swift response to any concerns I had. Colleen and Scott were friendly and kind to my mom and myself.

- Tammy L.
-, CT | January 19, 2015

Very good. All information was provided quickly and with courtesy.

- Robert Mlynick - Century 21 Allpoints
Southington, CT | January 12, 2015

Scott and Colleen were incredibly helpful and very patient as we were first time home buyers. They were always available to answer any questions or concerns. Sara S. – December 2014

- Sara S.
-, PA | December 31, 2014

It was a very stress free and enjoyable experience working with northern states mortgage. They were on top of everything and very professional. Thanks for everything.

- Neil B.
-, CT | December 23, 2014

Excellent, as always

- Patti Riederer - Coldwell Banker
Cranberry Twp. , PA | December 22, 2014

Fantastic!

- Jose R.
-, CT | September 29, 2014

Great experience!

- Matt C.
- , CT | September 17, 2014

Very easy to do business with.

- James Callahan - Weichert Realtors - The Zubretsky Group
Wethersfield, CT | July 30, 2014

It was a great experience. They took the time to explain the process to me and helped me tons! Scott and Colleen Rodgers are the best, great people!

- Mike G.
-, PA | April 21, 2014

Best experience I could ever get, especially this being my first home buying experience they guided me through every step!!

- Luis M.
-, CT | April 18, 2014

Very good overall, kept me informed of any issues so they could be dealt with promptly, very quick closing!

- Ron G.
-, PA | February 27, 2014

As a first time home buyer I could not of asked for better service. I was very pleased with Northern States Mortgage! –

- Joseph S.
-, CT | February 15, 2014

The whole process was very quick to refinance and the people were very helpful to make it easy for us!

- Fred R.
-, PA | January 12, 2014

I recently bought my first home with amazing help from Northern States! They were quick and efficient and always there when I needed them to be. On top of that, they were able to have us close two weeks earlier than expected on our home! I assure you, I am telling everyone I know that Northern States Mortgage is the way to go.

- MaRissa
Brake, PA | September 19, 2013

I have had the pleasure of working with Northern States Mortgage on numerous occasions. All which have been a very pleasant experience. Northern States keeps to time lines and has exceptional follow though. Their interest rates are very competitive and have great customer service. They are only a phone call or email away. I highly recommend Northern States as the place to go for mortgages.

- Linda Ruocco Heinig - Realtor for Century 21 Allpoints
Branford, CT | February 11, 2013

When I asked the team for help, they went beyond my expectations, even helping me make a flyer and calling customers.

- Barb Fusco - Realtor for Century 21 Allpoints
Southington, CT | February 08, 2013

A+ Thank you so much!!

- Carolyn Racki - Realtor for Century 21 Allpoints
Southington, CT | February 08, 2013

absolutely fantabulous!

- Tom Walsh - Realtor for Weichert Realtors The Zubretsky Group
Wethersfield, CT | February 08, 2013

I work with Northern States Mortgage quite often. The loan officers are always efficient and communicates everything to me in a timely fashion. I will continue to refer my clients to them.

- Kim Lambert - Realtor for Century 21 Allpoints
Southington, CT | February 08, 2013

I was very happy with my overall experience with Northern States Mortgage. My questions were always answered in a timely manner and everyone who contacted me was very helpful. Everyone always ensured I understood what was happening, or why I was signing what I was signing. I have already recommended Northern States to a few friends.

- Mary S.
Meriden, CT | January 30, 2013

The staff was very professional and helped guide me through the process.

- Andrew F.
New Castle, PA | January 28, 2013

Good people, good team,very courteous. Scott Rodgers was very knowledgeable and offered me a very good rate.

- John C.
New Castle, PA | January 28, 2013

All of your staff was very friendly and very helpful. Thank you!

- Rosa and Carmelo T.
Broad Brook, CT | January 28, 2013

The team at Northern States Mortgage was excellent on returning calls and helping to explain all aspects of the procedure to my clients. Appreciate all their involvement, including late nights and week ends! Office staff was always cheerful and helpful.

- Carol Klimkoski - Realtor for CENTURY 21 AllPoints Realty
Southington , CT | January 28, 2013

All the people at Northern States Mortgage are great...I always use this company!

- Lee Palmieri - Realtor for Weichert, Briotti Group
Waturbury, CT | January 28, 2013

Scott Rodgers and his staff were great to work with!!

- Marianne Peluso - Realtor Castle Realty
New Castle, PA | January 28, 2013

I just wanted to thank you so much for all your expertise and "hand holding" thru the mortgage process. I am so pleased that I went forward with the refinance, and very satisfied with the total package. Please extend my thanks to the processing team also, my monthly savings will make it much easier for me to cover my expenses. I will gladly recommend Northern States Mortgage to others.

- Cynthia W.
North Branford, CT | December 04, 2012

You've got my "like" ! Kuddos to the team at Northern States Mortgage.

- Bonnie C.
Terryville, CT | December 04, 2012

Thank you to Scott and his team for going above and beyond to close our loan for our lovely home in New Castle, PA last month.

- Debbie H.
New Castle, PA | December 04, 2012

i just wanted to let you guys know that Nicole and I really appreciate all of your help with the purchasse of our first home. You made the process a lot smooother than I originally thought it would be. We could'nt had asked for a better group to work with!

- Chad
Enfield , CT | September 12, 2012

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